![]() W. Richmond Hill, ON L4C 3S3) and at the York-Med Medical Centre (250 Harding Blvd W, Richmond Hill, ON L4C 9M7) is not allowed for hospital patients and visitors coming to Mackenzie Richmond Hill Hospital. Please be advised that parking at Alexander Mackenzie High School (300 Major Mackenzie Dr. Accessible parking spacesĪccessible parking spaces are located within both gated visitor parking lots, as well as in our short-term parking area and within our Chronic Kidney Disease (CKD) parking lot at the rear of A-wing. The drop-off areas at Cortellucci Vaughan Hospital are located in front of the Main Entrance on the south side of the building and on the west side near the building. The drop-off area is monitored regularly by Hospital Security and vehicles must never be left unattended. Please note that there is a 10-minute maximum time limit when picking up and dropping off guests. Drop-off areaĪ Drop-off area is located in front of the Emergency Department entrance at Mackenzie Richmond Hill Hospital. Parking here is limited and features a "Pay and Display" ticket system with a one-hour maximum time limit. Learn more about Ortho RI at Or follow us on Facebook at: Facebook.Short-term parking is available at the south end of the hospital, close to the Main entrance of A-Wing at Mackenzie Richmond Hill Hospital. We invite you to submit your resume for consideration! Ortho RI provides a competitive salary, comprehensive benefit programs including medical, dental, vision, paid sick and vacation, 9 paid holidays, supplemental benefits and group long term disability and life insurance! Ortho RI offers the opportunity to work with a collaborative team focused on the highest level of patient care and teamwork. Pertinent job-related experience and Medical Terminology.Discretion to work with confidential information.Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.Experience with Microsoft Office (Word, Excel and PowerPoint).2-3 years’ experience in Call Center environment, or high-volume appointment scheduling environment.Proficient with utilizing multiple computer software/systems.Use of Centricity, SRS, Phoenix and AllMeds EMRs for multiple office appointment scheduling, as well as various insurance portals for verification of insurance, and referral procurement.Work and support fellow team members, and peers through positive interactions, as we identify and continue efforts to enhance service excellence.Accurately and expeditiously register patients, and relate appointment protocols to patient.Schedule online and faxed requests for appointments. ![]() Ability to triage patients and accurately schedule them based on defined appointment booking protocols or navigate patient to the correct area of care for handling.Handle all calls and referrals, in accordance with organization-identified metrics for productivity and desired service levels.Promptly answer calls using positive and clear communication to provide patient-focused service and a positive impression of the organization.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The purpose is: To deliver the best patient experience in our industry. ![]() The vision of ORI: create a large group of like-minded shareholders, leverage our physician and administrative talent, recruit and retain ‘A Team’ talent, and deliver amazing value and quality in everything we do. Individuals performing this job are expected to contribute to our vision, purpose and DRIVE values. Our Patient Access agents focus on delivering a consistent, and exceptional level of service, measured through observation, coaching and feedback. The Patient Access Agent is responsible for answering and triaging incoming calls to the proper location all aspects of patient scheduling, including processing referrals, and managing consult requests. ![]() Our Patient Access Agent is the first point of contact for all Ortho RI patients who are contacting the company by telephone. We offer the opportunity to work with world class physicians and clinicians in a high energy, patient focused, results oriented, state of the flagship campus. Ortho RI is seeking to hire Patient Access Agents for our Call Center. ![]()
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